Sample Telco Process Design

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Sample Telco Process Design

Sample Process Design for Telecom Customer Provisioning and Care

Desired Outcomes:

    • Increased Service Order Throughput Volumes
    • Increased Service Order Processing Integrity
    • Automated Flow-through Provisioning
    • Reduced Time to Market for New Products & Services
    • End-to-End Process Management & Accountability
    • Reduced Unit Service Costs – for order processing, provisioning, customer care, billing, etc..
    • Re-useable Process & Workflow System Components